Covers:
The Future is Calling. Are You There?
Talk to Pagoo

Inside:
The Leader in Global Voice-Over-IP Software Applications for Service Providers
Pagoo will help you:

• Generate new revenue fast by selling the richest array of voice services available.
• Get to market quickly with our fully interoperable and scalable technology. Pagoo's network architecture is 100% compatible with current and emerging standards.
• Select a hosted, licensed, or managed option.
• Experience high-quality, reliable solutions via best-of-breed partners.

Pre-packaged or Custom IP Voice Solutions
Pagoo Voice Express
This comprehensive, full-service IP telephony solution rivals that of the PSTN, bringing your customers the sound quality and rich telephony features they expect. End-users can call anyphone in the world and receive calls from any telephone in the world. With the Pagoo Broadband Voice Express product, end-users access the IP network using the Pagoo PC SoftPhone or their regular telephone, connected to a Cisco residential gateway and to their broadband (DSL or cable) connection. With the Internet Voice Express product, access is only via a PC using the Pagoo PC SoftPhone software and a dial-up or broadband connection.

Pagoo Internet Call Waiting
Pagoo's Internet Call Waiting product is an award-winning call waiting solution for single-line, dial-up users who worry about missing calls while connected to the Internet. Voicemail messages are accessed via the desktop using "Pagoo Player" software while the caller is still online. Includes Caller ID, unlimited voice messaging, and personal greeting functions.

Custom IP Voice Solutions
Pagoo's flexible, fully interoperable platform makes it easy for customers to combine one or more of platform components to create custom applications.

Some of the open standards-based components that can be customized include:

• Pagoo Trident Event Management Server Software
• Website for account provisioning, maintenance, and preferences (can be branded)
• Pagoo PC SoftPhone software (includes GUI-driven branding kit)
• SQL Database for customer account info, DID management, billing info
• IP Billing API
• Tools for customer support, DID management, reporting, monitoring

Licensed, Hosted, or Managed Options
Licensed
Large telecommunications carriers, CLECs, ISPs, and service providers who own or lease extensive network infrastructure are candidates for licensing Pagoo applications. Pagoo licensees choose to implement our suite of applications over their networks to bring Voice-over-IP services to market quickly, and to deploy pre-tested, best-of-breed software in favor of developing software and database solutions in-house.

Hosted
In a hosted (or ASP) service model, Pagoo provides customers with a comprehensive, fully hosted software, network, and operations solutions for delivering IP voice solutions quickly and cost-effectively to their consumer and business customers.

Pagoo products (Voice Express and Internet Call Waiting) are high quality, open architecture, standards-based turnkey solutions, requiring no ownership of IP infrastructure or previous expertise in Internet messaging or telephony on the part of the service provider.

These end-to-end solutions are totally integrated with your brand and web presence and ready to deliver revenue to your bottom line immediately.

Managed
Pagoo's delivery and management options extend beyond traditional licensed or hosted models. Because not everyone fits into these molds, Pagoo is flexible enough to do everything in between. Whatever choice you make, Pagoo can provide professional systems integration services to ensure a smooth and rapid service launch.

Pagoo's Network Architecture
Unique modular, distributed technology model built on open architecture and standards-based components:

• Highest quality, most reliable solution via best-of-breed partners (Cisco, Genuity)
• Minimal systems integration
• Immediate solution coverage across entire network rather than build out region by region
• Rapid time to market (30-60 days, depending on customer needs)
• Guaranteed availability (24x7 SLAs and service monitoring)
• Most comprehensive set of feature-rich end-customer services on the market (outbound and inbound)
• Flexibility for new services to be easily deployed thanks to open architecture service module design
• Customized delivery options

Founded in 1997, Pagoo is privately held and backed by first-tier international venture capitalists 3i, Hummer Winblad, and meVC Draper Fisher Jurvetson. Pagoo has operations around the globe with offices in the San Francisco Bay Area, London, Milan, and Singapore.

• Pagoo enables you to offer your end-users the ability to go online (on your website) and instantly create their own telephone account, get a phone number, select the services they want, and make and receive phone calls, as well as get real-time call records.
• We provided the first full-service Voice-over-IP solution for Tiscali, one of the largest European ISPs with over 10 million customers (as of March 2001).
• We are the only company that can provide Voice-over-IP solutions to your end-users via web and/or CPE interfaces.
• We offer the most comprehensive suite of Voice-over-IP solutions.
• We are the leading Internet Call Waiting (ICW) provider in the market, with the largest paid user base.
• We are the first company to offer a nationwide, full-service Internet phone service to consumer and SOHO markets (June 2000).

• Toll-quality, enhanced voice services that are more feature-rich than traditional phone services, yet much easier to use.
• Customized solutions that drive revenue, increase customer loyalty, and differentiate our customers from their competitors.
• Cutting-edge Voice-over-IP solutions, achieved by leveraging best-in-class technology developed by Pagoo in conjunction with market-leading partners.

Visit us at www.pagoo.com

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